FlowShell Support

Support

We're here to help

If you're having trouble with FlowShell or have a question, you've come to the right place. Check the common topics below, or reach out directly.

Contact Us

For bug reports, feature requests, or any questions, email us at:

[email protected]

We typically respond within 24 hours.

Common Topics

Connecting to a server

To add a new connection, tap the + button on the Connections screen. Enter your server's hostname, port, username, and choose an authentication method (password or key).

If you're having trouble connecting, verify that your server's SSH port is open and that your credentials are correct. FlowShell supports SSH, Mosh, and SFTP protocols.

SSH keys

FlowShell can generate Ed25519 and RSA keys directly on your device. Keys are encrypted using the iOS Secure Enclave and never leave your device.

You can also import existing keys from your Files app. To copy your public key to a server, use the share button on the key detail screen.

Subscriptions & FlowShell Pro

FlowShell Pro unlocks additional features including multiple concurrent sessions, snippets, widgets, and more. Subscriptions are managed through Apple.

To manage or cancel your subscription, go to iOS Settings → Your Name → Subscriptions. If a purchase isn't reflected in the app, try restoring purchases from the settings screen.

Widgets

FlowShell Pro includes Home Screen widgets that display server monitoring data. To add a widget, long-press your Home Screen, tap +, and search for FlowShell.

Widgets run a command on your server at regular intervals. Configure the command and refresh interval in the FlowShell app under widget settings.

SFTP file transfers

FlowShell includes a built-in SFTP file browser. Tap the file icon in an active session or start a new SFTP connection from the Connections screen.

You can upload, download, rename, and delete files. All transfers are encrypted end-to-end between your device and server.

Privacy

FlowShell is built with privacy at its core. Your credentials and session data never leave your device. Read our full Privacy Policy.